JUSTORI – Q & A

Knowing About Justori
  1. What is Justori?
  2. What makes Justori different from other social media applications?
  3. Does Justori collect information about me and my usage?
  4. Does Justori share our information with a third party?
  5. Why do I have to give permissions to use Justori?
  6. Can I register my organization as a member?
  7. Does Justori use a lot of space on my smartphone?
  8. Is Justori an audio app only?
  9. Can the audios be heard by those not using the Justori app?
  10. Do I have to pay to use Justori?

Getting Started
  1. How to be a Justorian?
  2. How to register an Organisation?
  3. What if I don’t get the OTP email?
  4. Do I need to get an OTP each time I use Justori?
  5. What are the main features of Justori?
  6. How do I get started once I am a registered Justorian?
  7. How does the Following filter work?
  8. What is Autostream?
  9. What do I do at the Lounge?
  10. How do I manage my people?
  11. Can I share a podcast?
  12. Can I share at once with many of my followers?
  13. What kind of control do I have on my Library feed?

Podcasting on Justori
  1. What are the different types of audio segments produced on Justori?
  2. What is Juscast?
  3. What is Jusnote?
  4. What is Justell?
  5. Is there time restrictions on how long an audio segment be?
  6. Can I upload podcasts that I already have?
  7. Where are my podcasts kept?
  8. Can I edit my podcasts?
  9. Can I edit a podcast without re-doing it fully?
  10. Are all my Juscast public?
  11. What is the Business option under Privacy Status?
  12. Is the Juscast Detail section mandatory?

Troubleshooting
  1. How do I get help if I am stuck?
  2. Can I report on the content of a Juscast?
  3. Server is not responding?

Knowing About Justori

What is Justori?

Justori is an audio app platform where registered members record and/or upload different types of audio segments (Juscast, Jusnote and Justell) that other social and business members listen to and engage with.


What makes Justori different from other social media applications?

The purpose of Justori is to build a universal archive of our voices and restore the habit of listening. Thus Justori is built to cater for making recording, uploading, sharing and listening to of our narratives as easy and as flexible. It puts no restriction on the length of the audio content. Justori allows podcasts (aka Juscast) to be produced in multiple sections which can be reordered, replaced, exported for editing outside the app and imported back. Also, you may modify your podcasts after publication and not lose out on already acquired attributes such as no. of sharing, comments etc. Justori provides features to collaborate among members in producing podcasts. Also, it provides dedicated features to orally communicate with its business members.


Does Justori collect information about me and my usage?

Yes during registration we do collect some mandatory information such as your names, age-group, and gender. You may elect to provide other information about yourself from the setting. We may also collect information about your usage for customizing your library feed and for statistical purposes.


Does Justori share our information with a third party?

We do not share your information with a third party unless it is implicitly meant to be shared (e.g. when you provide information over Justell to businesses for purpose of reviews, queries and requests).


Why do I have to give permissions to use Justori?

You need to give permissions to access a) the recorder to record your voice; b) camera and photo gallery to attach images to your content; c) device and cloud folders to upload audio and documents; d) location to receive localised library feed and localise your content. Justori may not work properly if permissions are not given.


Can I register my organization as a member?

Yes. An authorized representative can register a formal organization or an informal grouping as an entity member.


Does Justori use a lot of space on my smartphone?

No! Unless you have downloaded a podcast to listen offline, Justori doesn’t store any audio or image file on your devise.


Is Justori an audio app only?

No. You may attach to your juscast and justell a PDF file, provide text messages and affix URL of websites for members to read while listening to the podcast and upload images for viewing as well.


Can the audios be heard by those not using the Justori app?

Yes. Juscasts can be shared on social media and by email. These can be heard over the web-browser. Justell sent by customers can be heard over the Jusvista platform used by business operators and customers can also use the Justell web-application to interact with the business. For the business usage, please consult at www.jusvista.com/faq


Do I have to pay to use Justori?

Justori is completely free to podcast and to listen to. It also has no advertisement and neither sells data nor claims any copyrights. Justori is supported by income from the use of www.Jusvista.com platform by businesses and organisations.

Getting Started

How to be a Justorian?

To install, download Justori for free from AppStore on your Android or Apple device. Type in and verify your email address where a One Time Pin (OTP) will be sent. Insert the OTP to register yourself by providing the mandatory information about yourself, optionally take an alias (by default it will be your first name) and then accept the terms of service.


How to register an Organisation?

An organization is registered by an authorized representative using an organizational email. It is important that the representative uses a transferable email address instead of a personal email address to register an organization. Thus should the representative leave the organization, the continuity is maintained. The terms of services accepted on behalf of the organization by the representative of the entity is automatically transferred to the subsequent user(s) of the email address used to register it.


What if I don’t get the OTP email?

Check your spam mailbox. In the most unlikely case, if you still haven’t received check with your network administrator or service provider if justori.com is blocked by your server. Please do notify us at contact@justori.com


Do I need to get an OTP each time I use Justori?

You only need to get an OTP when you first register and whenever you login afresh. If you simply close your app and return later, you do not need OTP verification. In case you don’t find the OTP email in your inbox, please check in your spam box where sometimes it may end up.


What are the main features of Justori?

Library, Studio, Filters, Lounge and Autostream. You may also fine-tune your app from the Settings and choose various tabs to display specific topics.


How do I get started once I am a registered Justorian?

First you need to fine-tune your library feed to start receiving those Juscasts that you would prefer. Modify the default set up under Language and Genre by choosing up to a maximum of 5 of your preferred languages and genres. Click the Filter icon at the respective bars to display the list of available Languages and Genres. If you do not have any specific preference for Genre, select All (Recommended). Note that if you reinstall or upgrade Justori, you have to re-select All.


How does the Following filter work?

Build your list of preferred Justorians to follow by clicking the person icon appearing on each Juscast or from their profile. Select up to five Justorians from your Following list to receive Juscasts produced by them only. Unless you are absolutely sure not to listen to any other juscasts, we recommend that you select All to receive all Juscasts irrespective of the Justorians appearing on your Following filter bar. Only when you wish to narrow it down, either select any one of them or the group of up to five appearing on the following filter bar. Note that if you reinstall or upgrade Justori, you have to re-select All.


What is Autostream?

Autostream helps to develop listening habits. Also by autostreaming juscasts marked for listening later at a preset time, these juscasts are not forgotten as often happens with Play Later features in most app. You can set time to automatically stream Juscasts by genre or those uploaded by business members. Business members may listen to requests and queries sent to them also at specified times. You may set time by weekdays, daily and on specific dates. Up to three autostreams per day with minimum half an hour gap in between can be set up.


What do I do at the Lounge?

At the Lounge you receive your notifications; manage Juscasts – those you have already heard, those marked to play later and those you have downloaded; manage your people – those you are following and those who are following you; and manage your jusnotes by receiving, replying, saving and deleting.


How do I manage my people?

You follow and unfollow members by either clicking the profile picture of the member and select follow/unfollow or simply click the bust icon found at the library feed of a Juscast. You may also search for members by their aliases, names and email. Note that though you may be searched by different means, unless you choose to unhide your personal details from the settings, only your alias and profile picture are displayed.


Can I share a podcast?

You may share publicly available Juscast and reviews on social media, by email and with your followers within Justori. You may also send Jusnotes, produced by you and those by others for which you have been given the right to save and use, with your followers.


Can I share at once with many of my followers?

Yes. While sharing or sending you can either individually select from your followers or you may already group them in circles and select the appropriate circles of followers. You may select multiple circles as well. However before sending, a merged list of unique followers is prepared and thus even if some followers are members of several of your circles, they receive only one copy. Before sending, you may even remove or add followers from the merged list.


What kind of control do I have on my Library feed?

Justori gives you different filters by language, genre, following and autostream to fine-tune your library feed. Furthermore from the Settings you may block feeds by Justorians, by genre and also by keywords.

Podcasting on Justori

What are the different types of audio segments produced on Justori?

Three types of audio segments that can be produced on Justori: Juscast, Jusnote and Justell. You select the floating microphone button at the bottom right corner of the Justori app to access the Studio and select the kind of audio segment you would like to produce.


What is Juscast?

Podcast a narrative of any duration by directly recording audio from within Justori or by uploading pre-recorded audio files from your device or other storages. You may add several directly recorded or pre-recorded audio segments (aka sections) to make your Juscast as long as you wish. These sections can be added at draft stage and also after the Juscast is published without losing any of the prior attributes such as counts for listening, sharing or the ratings your juscast has already received. Juscast sections can be replaced, reordered or deleted. You may publish a Juscast publicly or privately to your selected followers or share with businesses for it to take over your Juscast for their perusal. You may also provide several information about your Juscast and attach pdf and URL to read and images to view.


What is Jusnote?

Record a single reusable audio segment that can be shared with your followers for messaging purpose or as audio segment to be used in your Juscast. Subject to your permission, a shared Jusnote can be used as a section in Juscast produced by your followers. Jusnotes can be replied to and answered back.


What is Justell?

Record and send reviews of businesses for publication on its website. You may also make queries and requests directly to specific functions of businesses for their services. You may attach supporting documents with your message; follow up on Justell the status of your Review, Query or Report (RQR) and communicate with the business as you are attended to. To know more about how businesses process your reviews, queries, requests and Juscasts, visit www.jusvista.com/faq.


Is there time restrictions on how long an audio segment be?

For Juscast and Jusnote there are no time restriction. For Justell, you are allowed up to two minutes of voice message.


Can I upload podcasts that I already have?

Yes. You can produce your audio content externally to Justori and upload it on Justori in MP3 format from your devise and from your cloud drives. These external audio contents can be the complete Juscast or sections of it. You may produce a Juscast of mixed sections of directly recorded and pre-recorded sections. You may also pre-record Jusnotes that can be added as a section to your Juscasts without having to produce it each time (e.g. a theme music that you wish to have always as a prelude to your Juscast). Note that sections can be re-ordered and replaced thus the sequence of recording and uploading of sections is non-consequential.


Where are my podcasts kept?

Your draft and published (aka Mycast) podcasts are found under the Juscast option in the Studio. Jusnotes are found in the Lounge under the tab, My J-Notes. Your Justells are found in the Library under the corresponding Tabs as you have opted to display. Use the button at the right hand side of the tab bar of the Library screen to select your preferred Justell tabs.


Can I edit my podcasts?

You may only edit Juscasts. Unless you are uploading from external sources, it is recommended that to avoid any major rework to produce a long juscast to record short sections. This helps in case of editing as sections can be re-recorded on top of it. As sections can be reordered, the position of a section is non-consequential and thus can be re-ordered while editing.


Can I edit a podcast without re-doing it fully?

Yes. You may export the juscast. For export, sections of Juscast are zipped together for you to download into your computer. Use any third-party audio editor to edit the targeted section(s). Then import back the edited section(s) using the upload feature for adding sections to juscast.


Are all my Juscast public?

No. While publishing your Juscast, you decide if you would like your Juscast to be Public or Privately available to your selected followers. You may also restrict availability of your Juscast by marking its suitability by age-group or sensitivity. You may also use appropriate keywords to reflect your content such that users opting to block such contents can do so from their setting.


What is the Business option under Privacy Status?

You may opt to share your Juscast only with a business member. Usually this follows a private arrangement between you and the business member for the Business to take over your Juscast. Thus after internally approving, the business publishes your Juscast under its name. Until the business takes it over, you retain full control over your Juscast. For more detail check out at www.jusvista.com/faq.


Is the Juscast Detail section mandatory?

No. However, by providing a summary and other information you make the juscast richer in its content and easier to find.

Troubleshooting

How do I get help if I am stuck?

Under Settings there are Help Audios addressing some of the common problems. You may also report a technical problem by choosing the appropriate topic and the type of problem you have faced. You may also consult our Youtube Videos on various features of Justori.


Can I report on the content of a Juscast?

Yes. You may send a contextual report from a Juscast itself by selecting the appropriate topic and the nature of your concern.


Server is not responding?

This system message usually appears for lack of a permission from you or because of an unusual event relating to your action. If you cannot find out what you have done differently to remedy the situation, please use the reporting tool by describing the circumstance leading to the problem.